Claims

Emergency Claims Made Easy

In the event of an emergency during off-business hours, you can report a claim directly to your insurer. Please select your insurer’s emergency number from the list below. During normal business hours or for non-emergency claims, contact your nearest Kootenay Insurance Services Ltd. branch office.

• SGI Insurance – contact our office
• Family Insurance
  During business hours, contact our office
  After hours call 1-800-661-4404
• Portage Mutual 1-800-661-3625
  https://www.portagemutual.com/claims/make-claim
• Forward Insurance – 1-800-387-5677
  https://forwardinsurance.ca/claims/
• Wawanesa Mutual Insurance 1-800-665-2778
  Wawanesa Mutual Insurance – Submit a claim
• Intact Insurance 1-866-464-2424  www.intact.ca/en/personal-insurance/claims 

We are a credit union, owned by Kootenay Savings, East Kootenay Community, and Nelson & District Credit Unions. The cooperative philosophy is instilled into how we operate our business, focusing on people and the community.

Our brokers are provincially licensed and receive the most current industry training. Their expertise is used to design specialized insurance programs tailored to meet our clients’ needs.

We take pride in our ability to provide clients with exemplary, dedicated service. We strive to exceed our clients’ expectations of personalized service, employing the highest standards of brokerage technology to achieve that goal.

Contact us to discuss how Kootenay Insurance/McBain Insurance can help you find the best insurance policies for all your needs, with the service and attention you require.